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How to apply for Pension Age Disability Payment

Updated 5 September 2026 · Guidance only, not legal advice

Pension Age Disability Payment is designed to be applied for with help - more help than any DWP benefit offers. This is the practical walkthrough: the three routes, the two-part application, and the support most people never realise they can simply ask for.

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The three routes

RouteHow it works
OnlineThrough mygov.scot with a myaccount - part 1 first, then part 2
Phone0800 182 2222, Monday to Friday 8am to 5pm - an adviser takes part 1 with you
PaperPart 1 by phone, then the part 2 form is posted to you with a prepaid envelope

Part 1 is the basics: who you are, where you live. Part 2 is the substance - your conditions, medications and treatments, and then your care needs, section by section, day and night. On paper you have 8 weeks to return part 2 (and can ask for more time). The completed form goes to Pension Age Disability Payment, PO Box 27199, Glasgow G4 7EP.

The support you can just ask for

Social Security Scotland will help you apply - and will gather evidence for you. They offer appointments at home, locally, by phone or video to complete the form with you; they support over a hundred languages and BSL; and, uniquely, you can ask them to collect supporting information from your GP or care team on your behalf. They ask for only one piece of professional supporting information where possible. If forms exhaust you or the person you care for, use this - it is what the system was built for.

What part 2 asks - and the sentence to keep in mind

The care sections walk through getting in and out of bed, washing and bathing, toilet needs, moving around indoors and falls, dressing, communicating, eating and drinking, staying safe during the day, your activities and interests, medication and monitoring, and a night section that goes need by need with "how many nights a week". Three phrases recur throughout the form, and they are your permission slip to answer honestly:

Answer in patterns, the way the form's own examples do: "2-3 times every night", "once or twice in a night, 4 nights a week", "every night when my condition flares, which happens every few weeks".

Timing and the 6-month rule

You normally need 26 weeks of care needs - but Scotland lets you apply before the 26 weeks are up: if you qualify, the award simply begins 6 months from when your care needs started. Do not sit out the waiting period before applying.

After you apply

Decisions are made from the application and supporting information - there is no assessment appointment. If anything is unclear they contact you. Terminal illness claims travel a fast track on a BASRiS form (SR1 or DS1500 also accepted): automatic higher rate, no qualifying period, decisions aimed at about 7 working days. And if the decision disappoints, the re-determination and appeal route has its own guide.

Part 1 and part 2, precisely

The application splits in two, and the split is friendlier than it sounds. Part 1 is short - who you are, where you live, National Insurance number, how you want to be contacted - and it can be done in minutes online or on the phone. Completing it is what starts your application. Part 2 is the substance: the care questions about your days and nights. Online, part 2 follows on from part 1; on the paper route, part 1 happens on the phone and part 2 arrives by post, with 8 weeks to send it back. That 8-week window is generous by benefit standards - enough time to keep a care needs diary for a week or two first and answer from evidence rather than memory.

The Scottish form thinks differently from the AA1

If you have seen a GB Attendance Allowance form, expect a different rhythm rather than a different subject. Instead of tick-lists with frequency boxes, most PADP care sections open with a gate - "I sometimes or always need..." Yes or No - and then ask you to write what happens in your own words: what help another person gives, and what aids or adaptations you use. Only the moving-around section uses a checkbox list. Night needs get a master question and five follow-ups, with "how many nights a week" answered in words. The writing carries more weight than the ticking - which rewards exactly the habits our AA1 walkthrough teaches: concrete events, frequencies, what happens without help, worst days included. The legal test underneath is identical, down to the day-and-night rate logic.

Evidence: Scotland will fetch it for you

The instruction that stops most GB claimants in their tracks - "gather your medical evidence" - works differently here. Social Security Scotland asks for one piece of supporting information from a professional where possible, not a bundle; and if collecting it is difficult, they can collect it on your behalf, with your permission. That is not small print, it is the designed process: name the GP surgery, the clinic, the consultant, and let them do the chasing. Your part is the part only you can do - describing the days and nights accurately. A short conversation with your GP so the records reflect reality is still worth having; hauling paper is not your job.

What to have at your elbow before you start

None of it needs to be perfect before you begin - part 1 can start the application today, and the thinking can happen inside the 8 weeks.

Nearing the end of life: the BASRiS route

Where a doctor or nurse has completed a BASRiS form (or an SR1 from the GB system - Scotland accepts those too), the application changes character entirely: no qualifying period, the higher rate automatically, a decision in about 7 working days, and payment weekly in advance. Scotland's definition has no 12-month limit - clinical judgment that the condition is progressive and may cause death is enough. If this is your family's situation, ring 0800 182 2222 and say so at the start of the call; the process is built to move at the speed these weeks require.

After you apply - and if the answer disappoints

The decision arrives as a notice of determination. If it is wrong - refused, or the lower rate where nights are real - the Scottish challenge route is genuinely different from the DWP's: a re-determination requested within 42 days, a 56-day duty on Social Security Scotland to answer, then a 31-day tribunal window, with Short-term Assistance keeping a reduced award paid at the old level while you fight. The whole sequence, with what to write, is in PADP re-determination and appeals - and the wider Scottish picture, including who should NOT apply for PADP, is in the Scotland hub.

Which route suits which household

The online route suits the confident: part 1 and part 2 in one sitting or saved between sessions, started the day you decide. The phone route suits most families - part 1 is completed during the call itself, so the application exists before you hang up, and the part 2 pack arrives with its 8-week runway. Paper-by-request suits those for whom writing at the kitchen table beats screens. And the supported route - a Social Security Scotland adviser helping you complete it at home, locally or by video - suits anyone daunted, with no gatekeeping to get it: you ask, they arrange. There is no wrong door; there is only the unclaimed month, which no rule pays back.

Two people who should not fill in this form

Someone already on Adult Disability Payment stays on ADP at pension age - applying for PADP is neither needed nor right, as the Scotland hub explains. And someone who has just moved to Scotland while on Attendance Allowance has a 13-week runway before AA stops - their PADP application belongs inside that window, not after it. Everyone else over State Pension age in Scotland with 26 weeks of care needs behind them is in exactly the right place.

Finally, the money the form is guarding: £76.70 or £114.60 a week, tax-free, with no means test and the same Pension Credit doors behind it as anywhere in the UK - the annual value calculator shows what a completed application is actually worth per year.

Start part 1 today, use the 8 weeks well, and let Social Security Scotland carry the parts of the job it has promised to carry.

One application, three routes, real help on request - the Scottish system's promise is that the form should never be the reason someone goes without. Hold it to that.

Two timing details for the online route, straight from mygov.scot: once you start, part 1 should be submitted within 14 days and part 2 within 56 days - and you can ask for more time if you need it. The windows are generous by design; the asking is normal, not exceptional.

Common questions

How do I apply for Pension Age Disability Payment?

Online via mygov.scot, by phone on 0800 182 2222 (Mon-Fri 8-5), or on paper - part 1 by phone, part 2 posted to you with 8 weeks to return it to PO Box 27199, Glasgow.

Can someone help me fill the PADP form in?

Yes - Social Security Scotland offers appointments at home, locally, by phone or video to complete it with you, plus interpreters and BSL. Third-party representatives and appointees are supported too.

Will Social Security Scotland gather my medical evidence?

Yes, if you ask - they can collect supporting information from your GP or care team for you, and they ask for only one piece of professional supporting information where possible.

Do I need 6 months of care needs before applying?

You need 26 weeks of care needs for entitlement, but you can apply sooner - a successful award then starts 6 months from when your care needs began.

Is there a medical assessment?

No assessment appointment exists in the process - decisions are made from your application and supporting information.

What if I am terminally ill?

Ask a doctor or nurse for a BASRiS form (SR1/DS1500 also accepted): automatic higher rate, no qualifying period, and decisions aimed at about 7 working days, paid weekly in advance.

What does PADP pay?

The same as Attendance Allowance: £76.70 a week (day OR night needs) or £114.60 (day AND night), tax-free and not means-tested.

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Sources: mygov.scot - how to apply and PADP; Social Security Scotland - PADP application form for organisations (88pp) and factsheet; legislation.gov.uk - SSI 2024/166.